HELP CENTRE

How can we help?

Making an order

How much would it cost to hire a van with a driver?

The price to book a Van Delivery depends on the distance in kilometers, the type of van, and extra services chosen such as tail-lift or help to load and unload. With our smart engine, you get immediate access to the final price upon selecting the collection and delivery addresses and input the distance in Kilometers.

The van delivery service is currently available only within Europe. This includes member states of the European Union as well as the European Economic Area (EEA).

How to place an order for Van Delivery?

Booking a Van delivery with a driver at Eurosender takes only a few steps:

  1. Select your pick-up and delivery countries and choose the Van Delivery option.
  2. Search and select the addresses to get an automated calculation of distance. If you do not find your address, please input it manually and provide the distance in kilometers between the pick-up and the delivery addresses.
  3. Select your preferred van type, describe your cargo and enter its value. If needed, you can also select optional add-ons such as help with loading and unloading or tail-lift. Keep in mind that tail-lift is only available with curtain-side vans.
  4. Select your preferred pick-up date and provide your contact details. Click Continue after reading and accepting our Terms and Conditions.
  5. Read the Terms of insurance and continue to review the summary of your order.
  6. Select your preferred payment option. If you select bank transfer as your payment method, you will receive all the necessary details via email. After you finish the transaction, please send us the proof of payment in pdf format so it can be registered.
Which van company will perform the service?

At Eurosender we always try to match each request with the best service provider. Based on your route, the type of van and the extra add-ons you requested, and the availability of the providers on the route you have chosen, our algorithm will find the best company to match your order. We will then inform you about the courier company selected by email. If you wish, you can also get the name and the registration plates of the driver coming to pick up your shipment.

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