Post Luxembourg courier services: Posting and Tracking

PackUp is a service offered by Post Luxembourg to facilitate the delivery of parcels. With PackUp Post Luxembourg, customers can schedule a delivery even when they are not home, organise delivery to a collection point or parcel locker (with flexible opening hours), or even organise parcel deliveries when importing products from abroad. This last option is a great advantage of the PackUp Post Luxembourg initiative, as customers are then able to buy from retailers abroad that do not offer to ship directly to their homes, but their items can be delivered using this service instead.

Post Luxembourg makes weekend deliveries through their PackUp 24/24 service. Instead of receiving their parcel at their home address, customers can select the closest Post Luxembourg pick-up point and have their package delivered there anytime. However, you will have to register online and pick up the parcel when the local depot, pick-up point or PackUp point is open, so make sure you check this ahead.

When booking your shipment with Eurosender, you can always estimate the time of delivery on our dedicated tool to organise your transport better.

The opening hours of each Post Luxembourg store and office may vary depending on the location and type of service offered. Physical offices of Post Luxembourg are often open from 7 am to 6 pm, while Bacomats and Pack-Up 24/24 stations are normally open 24h every day.

Post Luxembourg standard parcels include basic shipping insurance, but the conditions vary from service to service. We recommend checking in detail if insurance is included when booking your parcel shipment with Post Luxembourg. If customers want to add insurance coverage to their shipments, they will have to purchase the additional service called SecurPack. The price of the insurance is 1% of the shipment value, where 10 € is the minimum.

To book express delivery with Post Luxembourg, you will have to choose between shipping with TNT or shipping with DHL, as the Post Luxembourg transport services do not include express shipping. Alternatively, you can book an express delivery with Eurosender in just a few clicks.

In case you need to send a parcel abroad with Post Luxembourg, you have to prepare it properly for transport. Regardless of the type of shipment, it is necessary to use quality packaging materials, sturdy cardboard boxes, and even pallets in some cases. To wrap your shipment appropriately, check our packaging tips for shipping with Post Luxembourg or any other courier service provider.

Similar to other logistics companies, Post Luxembourg has restricted items you cannot ship. Some of the Post Luxembourg restricted and prohibited items include:

• Explosives;
• Firearms;
• Drugs;
• Illegal objects;
• Live animals;
• Personal documents;
• Valuable and antique items.

When booking your shipment with Eurosender, you can simply send us a message using the chatbox below, and one of our agents will assist you. We will handle all the communication on your behalf if you ship with us. Additional contact info can be found on the Post Luxembourg website.

Following the Brexit guidelines, all packages sent to and from the UK now have to go through customs and are subject to VAT and other customs or import charges. However, it is still possible to ship with Post Luxembourg to the UK after Brexit. If you need more information about shipping to the UK, we recommend you check our extensive Brexit shipping guide.