Omniva: International Shipping and Delivery in 2024

Send a parcel abroad with Omniva

Omniva (formerly known as AS Eesti Post) is an international postal and logistics company based in Tallinn, Estonia, that focuses on the Baltic states. We have compiled this guide on everything you need to know about Omniva international shipping and parcel delivery services, how Omniva parcel lockers work, and how long they take to deliver.

Before you book local or international shipping with the Estonian postal service, check our prices using the booking tool.

Quick access:
Delivery times
Parcel lockers
FAQ

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Omniva (formerly known as AS Eesti Post) is an international postal and logistics company based in Tallinn, Estonia, that focuses on the Baltic states. We have compiled this guide on everything you need to know about Omniva international shipping and parcel delivery services, how Omniva parcel lockers work, and how long they take to deliver.

Before you book local or international shipping with the Estonian postal service, check our prices using the booking tool.

Quick access:
Delivery times
Parcel lockers
FAQ

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HOW TO SHIP

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Eurosender works with trusted logistics providers to find the best shipping solution for every route. See below a few of our international service alternatives instead of shipping with Omniva.
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How long does Omniva take to deliver?

Omniva delivery times depend on the distance to the destination country as well as the shipping method selected (i.e. delivery to a parcel locker, post office or the recipient’s address).

Omniva courier service delivers to locations in Estonia and other Baltic states in 1-2 days. On average, Omniva international shipping times are 3-4 working days to EU countries and 6-7 working days to non-EU countries.

How do Omniva parcel lockers work?

The Omniva parcel lockers or “parcel machines“ are 24/7 automated machines that can be found near residential areas, supermarkets, and railway stations. They allow Omniva couriers and users to drop off parcels without having to queue up at the post office, wait for a drop-off point to open or wait for a courier collection at home. The Estonian postal service provides a wide network of over 1,000 parcel lockers in Estonia, Latvia, and Lithuania.

What are Omniva parcel prices and sizes for lockers

Parcel sizeDimension limitsPriceIdeal forDelivery time
Small9 × 38 × 64 cm
Up to 30 kg		Up to €7.90Small items such as envelopes or sunglasses1-2 working days
Medium19 × 38 × 64 cm
Up to 30 kg		Up to €9.10Items such as shoes, books, clothes1-2 working days
Large39 × 38 × 64 cm
Up to 30 kg		Up to €11.15Larger items, such as sports equipment1-2 working days

How to use an Omniva parcel locker to send a parcel

You can send a parcel to or from an Omniva locker in Estonia, Latvia, or Lithuania. These lockers are not yet available in other countries. Here is how to send a parcel with Omniva:

  1. Find your nearest Omniva parcel locker using their website or app.
  2. Take your item to the chosen Omniva parcel locker.
  3. Type in the pick-up and delivery addresses, as well as the parcel weight and dimensions.
  4. Print the label and attach it to the parcel.
  5. Scan the barcode and make sure the details are correct.
  6. Put the parcel into the locker, close the door and press the confirmation button.
  7. Only one parcel can be put into one locker, even if there is space for more.
  8. Once your parcel is in the locker, a courier will receive a notification to collect and deliver the item to your recipient. You will also receive a notification upon delivery.

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FAQ on Omniva international shipping and courier services

What country is Omniva from?
Omniva is originally from Estonia and has subsidiaries in Latvia and Lithuania as well. They provide international postage and logistics services across the Baltic countries and Europe.
Does Omniva deliver on Saturdays or Sundays?
Yes, Omniva courier service delivers from Mondays to Saturdays. While Omniva couriers do not deliver on Sundays, customers in Baltic countries can take advantage of the 24/7 parcel locker service to deposit or collect their parcels at any time.
At what time does Omniva deliver?
Omniva delivers parcels from Monday to Friday between 8 am and 8 pm, and Saturdays from 10 am to 3 pm. If the recipient is a business customer, Omniva delivery times will be Monday to Friday between 8 am and 5 pm.
How do I ship a package with Omniva?
To ship a package with Omniva, go to their website booking tool and provide your shipping details, including the parcel size and delivery location. You can follow the guidelines posted on their site at each step of the booking process.
If you have trouble ordering on their website due to language barriers, you can also ship to all the Baltic countries using Eurosender.
How long are deliveries stored in Omniva parcel lockers?
Items are stored in Omniva parcel lockers for up to 7 days. Before reaching the storage deadline, the Estonian postal service will notify you by text. If you do not retrieve your parcel within the set storage deadline, it will be returned to the sender at the expense of the shipper.
How do I receive my parcel from an Omniva parcel locker?
To receive your parcel delivery from Omniva, go to the parcel locker and enter the unique door code sent to you by SMS or email. After removing the parcel, close the locker door and confirm that you have received the parcel by pressing "Confirm" on the touchscreen.
How long will items delivered to the post office be stored by the Estonian postal service?
Items are stored at Estonian post offices for up to 15 days. In some cases, this period can be extended to 30 days or more for an additional fee. After the storage deadline, the shipment will be returned to the sender at your expense.
What is the maximum parcel size I can send with Omniva?
You can choose between 3 sizes when sending parcels with Omniva:
  • Small: 9 x 38 x 64 (min width 9 x min length 14)
  • Medium: 19 x 38 x 64
  • Large: 39 x 38 x 64
When shipping with Omniva, be careful not to exceed the weight limit of 30 kg. If you need to ship large parcels of up to 70 kg, you can get an immediate shipping price using our booking tool. With our Priority Express Service, you can send large parcels worldwide in 24-72h!
To which countries can I send parcels with Omniva?
You can send parcels with Omniva to 23 European countries: Austria, Belgium, Czech Republic, Denmark, France, Greece, Estonia, Italy, UK, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Hungary, Germany and Sweden.
With Eurosender, you can ship throughout Europe and to over 220 countries around the world. Get an instant quote!
Does Omniva deliver to the UK?
Yes, Omniva delivers to the UK, as well as 22 other countries in Europe.
Read more about shipping from Estonia to the UK.
How do I track my Omniva international parcel shipment?
To track domestic or international parcel shipments with Omniva, visit their official website and enter your tracking number into the electronic tracking system. If you do not have the Omniva parcel tracking number, you should contact the parcel sender or Omniva customer support.
Read more about how parcel tracking works.
How do I contact Omniva customer support?
There are a number of ways you can contact the Estonian postal service, depending on your type of enquiry:
  • Private customers can call +372 661 6616 between 9 am and 8 pm from Monday to Friday or 9 am to 3 pm on Saturday. Alternatively, they can send an email to info@omniva.ee.
  • Business customers can call 664 3444 between 8 am and 5 pm from Monday to Friday or send an email to ariklient@omniva.ee.
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Disclaimer: The information above is the result of online research conducted in March 2023. For more information about Omniva’s international shipping services, please check the official website of the Estonian postal service.