Mondial Relay: International Shipping and Delivery in 2024

Shipping with Mondial Relay: costs, international deliveries and more

Mondial Relay, which was acquired by InPost in 2021, is a leading French e-commerce parcel delivery platform. Mondial Relay offers domestic and international parcel shipping services at competitive prices. Read our guide for more detailed information about Mondial Relay shipping costs and delivery times.

Before you book your local or international shipment with Mondial Relay, make sure to check our prices using the booking tool.

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Before you book your local or international shipment with Mondial Relay, make sure to check our prices using the booking tool.

Quick access:

Shipping costs

Drop-off points

FAQ

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HOW YOU CAN SHIP

Our shipping services

Eurosender works with trusted logistics providers to find the best shipping solution for every route. See below a few of our service alternatives to shipping internationally with Mondial Relay.

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Mondial Relay shipping costs and delivery times

Mondial Relay has a strong network throughout France and abroad. Customers can book Mondial Relay shipping and delivery services on domestic and international routes. The Mondial Relay parcel shipping cost and delivery time in your case will depend on three main factors: the size and weight of the package, the destination, and whether your delivery is to a Relay Point or your home.

Parcel delivery to a Relay Point

Shipping route	2 kg	5 kg	10 kg	30 kg	Delivery time
France – France	€6.50	€11.50	€14.90	€34.90	3 working days
France – Belgium	€6.80	€11.90	€15.40	€37.90	3 working days
France – Luxembourg	€6.80	€11.90	€15.40	€37.90	3 working days
France – Netherlands	€7.05	€11.90	€15.40	€37.90	5 working days
France – Spain	€8.10	€11.40	€16.40	€37.90	5 working days
France – Portugal	€8.10	€11.40	€16.40	€37.90	5 working days

Mondial Relay home parcel delivery

Shipping route	2 kg	5 kg	10 kg	30 kg	Delivery time
France – Germany	€12.90	€14.90	€22.90	€39.50	3 working days
France – Belgium	€12.90	€14.90	€22.90	€39.50	3 working days
France – Luxembourg	€12.90	€14.90	€22.90	€39.50	3 working days
France – Netherlands	€12.90	€14.90	€22.90	€39.50	3 working days
France – Spain	€13.50	€18.20	€25.50	€49.90	5 working days
France – Portugal	€13.50	€18.20	€25.50	€49.90	5 working days
France – Austria	€15.50	€18.90	€25.90	€49.90	6 working days
France – Italy	€15.50	€18.90	€25.90	€49.90	6 working days

Note: The Mondial Relay shipping costs presented above are the results of online research conducted in November 2023.

At Eurosender, we offer mail and parcel delivery services throughout Europe within 1 to 4 working days!

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Mondial Relay drop-off points in France and Europe

The Mondial Relay delivery network includes more than 12,000 Relay Points in France (located in small retailers, newsagents and tabacs), 5,000 in Spain and 2,400 in the Benelux countries. Mondial Relay drop-off points are also located in Germany, Austria, Italy and Portugal.

It is very fast and easy to find your nearest Relay Point through their website, simply click on “Mondial Relay Drop Off Locations” and enter your postcode and city. Most Mondial Relay drop-off points are open late in the evening, as well as during the weekend.

Additionally, Mondial Relay offers 3,500 Lockers throughout France for sending and receiving packages. These lockers can be accessed at any time, day or night, so that the user can manage their parcel shipping needs at their convenience.

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FAQ on Mondial Relay international shipping services

How do I send a package with Mondial Relay? How does it work?

To send a package with Mondial Relay, go to their website booking tool and provide your shipping details, including the parcel size and delivery location.

You can follow the guidelines posted on their site at each step of the booking process.

Does Mondial Relay deliver on Saturdays?

When sending a package with Mondial Relay, please note that deliveries are made to Relay Points from Tuesdays to Saturdays.

You will be contacted by phone to arrange an appointment between 7 am and 8 pm (the proposed Mondial Relay delivery time slot may vary depending on your postcode).

Mondial Relay deliveries will not be made on Sundays, Mondays or public holidays.

How long does Mondial Relay take to deliver?

Mondial Relay international shipping and delivery times are estimated at between 3 and 6 working days approximately.

If you send your package to a Relay Point, Mondial Relay will inform the recipient by email or SMS when the item is available for collection.

Does Mondial Relay deliver to home?

Depending on your shipping destination, Mondial Relay delivers to your home or to a Relay Point. In some countries, you can choose your preference.

Check the countries below to see if Mondial Relay would deliver to your home or to a Relay Point:

France: Relay Point delivery
Germany: home delivery
Austria: home delivery
Italy: home delivery
Belgium: home delivery or Relay Point delivery
Luxembourg: home delivery or Relay Point delivery
Netherlands: home delivery or Relay Point delivery
Portugal: home delivery or Relay Point delivery

Does Mondial Relay provide home deliveries in France?

Currently, Mondial Relay does not provide home deliveries for customers in France.

If you don't want the hassle of collecting your parcel from a Relay Point, you can book a door-to-door delivery in a few simple steps with Eurosender.

For how long will my parcel be kept at a Relay Point?

The Relay Point will keep your parcel for up to 14 calendar days. This timeframe may vary depending on the constraints of the Relay Point and the service chosen.

After this period, the parcel will be returned to the sender (e-commerce business, seller or private customer).

How can I collect my parcel from a Mondial Relay Locker?

To collect a parcel delivered to one of the 300 Mondial Relay Lockers, simply enter your 6-digit PIN code received by email and/or SMS and follow the instructions on the screen. Once you have entered your PIN, the locker where your parcel is located will open, and you can collect it.

As the Lockers are located outside, you can collect your parcels 24 hours a day, 7 days a week.

Do Mondial Relay deliver parcels to the UK?

Since December 2020, it is no longer possible to send packages to the UK with Mondial Relay.

If you need courier services to the UK for documents, parcels, or other items, Eurosender offers solutions to suit almost any requirement:

What is the maximum package size I can send with Mondial Relay?

You can send packages with Mondial Relay with total dimensions (length + height + width) not exceeding 150 cm.

The maximum length is 120 cm, while the minimum dimensions for sending packages with Mondial Relay are 20 cm x 10 cm. When shipping with Mondial Relay, be careful not to exceed the weight limit of 30 kg.

Can I send a bike with Mondial Relay?

You can send your bike with Mondial Relay as long as you remove the wheels and pack the bike well, taking care not to exceed the maximum dimensions allowed.

Alternatively, you can send your bike with Eurosender. Get an instant quote with no hidden costs and standard insurance already included in the price. We are experts in shipping sports equipment and various other items anywhere in the world!

Does Mondial Relay provide a tracking number?

Yes, you can track your package with the 8-digit tracking number directly on the Mondial Relay website.

If you do not have the Mondial Relay tracking number, you should contact the parcel sender or Mondial Relay customer support.

Read more about how parcel tracking works.

How do I contact Mondial Relay?

Phone and email support are available if you have enquiries or if you sent a package with Mondial Relay and wish to track it.

You can contact Mondial Relay at +33 9 69 32 23 32, Monday to Friday from 8 am to 7 pm and Saturday from 8 am to 6 pm.

How do I contact Mondial Relay in English?

Since Mondial Relay do not provide dedicated support in English, you can email them at suividecolis@mondialrelay.fr.

Find out more about our other logistics partners

Disclaimer: The information above is the result of online research conducted in November 2023. For more information about Mondial Relay international parcel shipping and delivery services, please check the official website of Mondial Relay.