Book DPD International Shipping – From €6.39!

First of all, read all the necessary information about parcel tracking on our dedicated page. It is important to understand that the updates in the tracking system will happen only when the parcels are scanned in the local depots.

If a courier comes to the delivery address and finds no one to accept the shipment, then the tracking system of DPD will show a missed or failed delivery.

As you check the parcel status in the tracking tool, you will be able to notice how it changes as your package is transported.

Yes. If you booked a service through Eurosender and the assigned courier company is DPD, you will receive a DPD tracking number for every package sent out.

Lost parcels are quite rare situations. If your DPD parcel is lost, there are a few steps to take in order to recover the losses.

• The date of shipping;
• Parcel number;
• Details concerning the parcel, such as its dimensions and weight;
• Address information;
• Description of the content;
• Your contact information;
• The invoice for the shipping service which is sent as an attachment to the email.

Please note that you can only start a claim procedure after the DPD courier company officially declares the parcel as lost.

Due to the large volume of shipments we process daily, we can negotiate the lowest possible rate with the best courier providers. Additionally, if you are a student or an expat, get in touch with your student or expat organisation and ask for a discount at Eurosender.

You will be able to find DPD promo codes and special discount codes on various websites online. As an alternative, find out the cheapest way to ship with DPD or other logistics companies by booking shipping services on our platform.

DPD pick-up and drop-off points are stores or businesses which collaborate with DPD. These parcel shops allow shippers to drop off parcels that need to be sent instead of waiting for the collection at their address. At the same time, by picking up their package at a DPD parcel shop, they avoid waiting for the courier to deliver it.

The best way to find a local depot or a pick-up point is to surf the DPD website and insert your postal code in the appropriate section. Afterwards, you will get a list of local storage facilities.

DPD parcel shops are open following the usual working hours of each country. In the UK, some DPD parcel shops and pick-up points in bigger cities are open from 7 am to 9 pm from Monday to Saturday and from 8 am to 6 pm on Sundays, but some others can have shorter working hours.

Yes, you can send a package with DPD from the UK to Spain, Portugal or Italy without any trouble. The DPD group operates as SEUR in Spain, Chronopost in Portugal, and BRT in Italy. DPD offers courier services in all of Europe.

Through their DPD Classic service, the courier company offers package deliveries anywhere in Europe. If you want to ship worldwide, DPD offers the International Priority Express service for urgent shipments that need to be delivered overnight anywhere globally.

Standard shipping with DPD is limited to parcels of up to 31.5 kg. When the courier driver picks your parcel up, and the dimensions or weight are bigger than expected, the courier might refuse the collection of the parcel.

DPD delivers on Saturdays and Sundays for selected routes. If you need to book a weekend delivery, please send us a message so we can arrange this service for you. With our Priority Express Service, you can have your items delivered by a selected courier within 24h in Europe and 48-72 worldwide.

If DPD experiences service disruptions and you encounter delivery problems when shipping with DPD, most of the time, the service will be restarted in one of the following working days. If your order was processed through Eurosender, please get in touch with us, and our team will inform you about the steps to follow.

DPD has a thoroughly crafted list of prohibited items that cannot be transported when using their services. Some of the DPD prohibited items include:

• Ammunition
• Batteries
• Dangerous goods
• Delicate items
• Firearms
• Food
• Perishable goods
• Liquids

You can check the full list on the DPD webpage if you need more information or read our list of most common prohibited and restricted items for shipping. If you still place some restricted items inside the package, note that any subsequent events (such as parcel damage) will be the client’s sole responsibility, and you will not be compensated for any damages that may occur during transit.

If you want to return a parcel with DPD, you can book a return service online and print the shipping label. Then you can drop your parcel at one of their parcel shops and send it back to the sender. Find out more about how parcel return services work.

Yes, DPD has several shipping services for e-commerce and businesses. You can book shipping services as a regular shipper and create return parcel labels for your customers. If you are interested in shipping solutions for your business, you can find out more about logistics for e-commerce.

Yes, you can send a parcel with DPD to the UK, even after Brexit. Brexit has heavily affected shipping and logistics. Parcels from the EU to the UK now have to go through customs and may be subject to VAT or other import charges. If you want to learn more about DPD parcel and freight shipping after Brexit, you can read more in our Brexit shipping guide.