DHL Online Parcel Tracking

Tracking your parcels and shipments sent with DHL

Send envelopes, parcels and pallets with DHL and follow them using your device. Read more about DHL online tracking solutions and how to get updates on your shipment.

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How to track

Tracking statuses

How to track your parcel with DHL

DHL offers different options to track your parcels online and be updated on their location at any time.

Online DHL parcel tracking

1. Visit the DHL website and access their tracking page;
2. Paste the tracking code in the online tool;
3. Check the status and the location of your parcel.

Live DHL parcel tracking via app

1. Download the DHL official app;
2. Open the DHL official app;
3. Insert the 10-digit DHL tracking number.

How to track your DHL parcel when shipping with Eurosender

If you are shipping with Eurosender and DHL is the designed courier, you can easily follow your parcel using our online tracking tool.

Tracking your DHL parcel is super easy:

Access our tracking tool using the link received via mail or the button below;
Paste the tracking number in the tool and press “Track”.

Track your parcel

Most common DHL tracking statuses

When checking the status of your parcel with DHL online tracking service you may come across different terms and statuses.
Here are the most common statuses you may read when tracking your DHL parcel.

In transit: the parcel was picked up and is on the way to the destination.
In customs clearance: the shipment is currently being processed for customs clearance.
Out for delivery: the carrier is about to deliver the shipment during the day.
Unsuccessful delivery attempt: The courier couldn’t deliver your package.

More about tracking statuses

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Frequently asked questions about DHL online parcel tracking

Is it possible to track a DHL package without a tracking number?

Tracking without a tracking number is typically not possible. However, you may use the order number or other data to retrieve your DHL tracking number.

If you lost your tracking number, do not hesitate to contact DHL or Eurosender (if you booked the shipment with us) to ask for information about your parcel.

Where can I find my DHL tracking number?

After booking you will receive a notification (via mail) containing all the shipment details, including the DHL tracking number.

If you can’t find your tracking number and you booked with Eurosender, you can contact us via chat or online form.

What is the frequency of tracking information updates?

DHL provides regular updates, offering near real-time tracking data.

For some shipments DHL now also offers a live tracking service, allowing you to follow the shipment on the map.

What to do if the tracking is not changing or updating?

If the status is not updating for more than 48 hours, we suggest you contact DHL to ask for more details about your shipment.

If you book a shipment with Eurosender and you see no updates in our tracking tool for more than 48 hours, do not hesitate to contact us.