Chronopost | International Shipping and Express Solutions

Chronopost deliveries and shipping services

Chronopost is a reputable French-based logistics company, part of the DPD Group. In this article, you will find out more about Chronopost delivery times and days, drop-off points, tracking numbers and express services.

At Eurosender, we do not collaborate with Chronopost, but we work with other +100 courier companies around the world. Get a quote with us!

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Drop-off points

FAQ

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Chronopost standard and express parcel services

Chronopost offer various parcel shipping services within Europe and abroad. Each service has different shipping requirements and delivery time estimations. Below you will find basic information about each Chronopost parcel delivery service available for individual customers, serving both standard and express parcels.

Service	Chronopost Delivery Time	Weight & dimensions limits
Chrono 13	Next-day delivery, before 1:00 pm	Max. weight: 30 Kg Max dimension: 300 cm total, length up to 150 cm Min dimensions: 30 x 21 cm
Chrono Classic	2 – 5 business days	Max. weight: 30 Kg Max dimension: 300 cm total, length up to 150 cm Min dimensions: 30 x 21 cm
Chrono Relais	Next-day delivery, before 1:00 pm	Max. weight: 20 Kg Max dimension: 250 cm total, length up to 100 cm
Chrono Express	2 – 5 business days	Max. weight: 30 Kg Max dimension: 300 cm total, length up to 150 cm Min dimensions: 30 x 21 cm
Chrono 10	Next-day delivery, before 10:00 am	Max. weight: 30 Kg Max dimension: 300 cm total, length up to 150 cm Min dimensions: 30 x 21 cm
Prêt-à-Expédier	Next-day delivery in France, up to 6 days abroad	Max. weight: 1 kg for documents in envelopes, up to 12 kg for boxes (in France) and 5 kg for boxes (abroad)

The availability of each Chronopost shipping service may differ depending on where you need to ship it to. Some services are only available when shipping with Chronopost within France, others are available for worldwide deliveries.

Are you looking for a fast and cost-effective way to ship internationally? Check prices with the Eurosender booking tool and order door-to-door delivery in just a few steps.

Chronopost express international solutions

Chronopost offers express international shipping service from France to the rest of the world through their “Chrono Express” service. This Chronopost express service can be used to deliver urgent parcels in Europe in 1-2 days and up to 6 days in the rest of the world. Chrono Express is an international shipping service that only allows parcels of up to 30 kg.

If you need to ship large or bulkier items, you can use our booking tool to get instant quotes for shipping worldwide.

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Chronopost pick-up/drop-off points: what are they, and how do they work?

Chronopost local depots and pick-up points are shops or businesses where customers can ship or retrieve their parcels. Whenever shipping with Chronopost, you can choose to send the package to a pick-up point instead of receiving it at home. Another advantage is that Chronopost pick-up points allow customers to receive packages and not give a personal address.

If you decide to ship or send a package from a Chronopost pick-up or drop-off location, you will have to do so during their working hours, which sometimes include the weekends. Currently, there are about 17,500 Chronopost local depots and pick-up points available throughout metropolitan France. You can locate the closest pick-up point on the company’s webpage.

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Frequently asked questions about Chronopost shipping services

Who delivers Chronopost in the UK?

Chronopost offers deliveries to the UK on their own website, but they do not deliver parcels themselves. Since Chronopost is a part of the DPD Group, your Chronopost UK delivery will be carried out by DPD. Read more about how deliveries with DPD work.

Does Chronopost deliver internationally?

Yes, Chronopost provides shipping services not only within France but also within the EU, to the UK and overseas. However, not all services are available for worldwide deliveries. See below the coverage of a few of Chronopost's main delivery services:

Chrono Express: Worldwide
Chrono Classic: Europe
Chrono Relais: France
Chrono 13 & Chrono 10: France

How does the Chronopost Priority Express service work?

Chronopost Express is the service most used for international shipments, as they offer deliveries to 230 destinations worldwide. As happens with any international delivery, any shipment has to go through export control which means any parcel can be delayed during processing upon arrival in a new country.

To avoid any delays, make sure you have the proper documentation filled out before shipping anything abroad. Check our customs clearance guide for more detailed information.

How does the Chronopost tracking number work and where can I get it?

When shipping with a Chronopost service that offers tracking, you will receive the tracking number that can be used to follow the progress of your delivery. The Chronopost tracking number will come in the receipt if shipping from a local shop or via email/digital confirmation if booking the delivery online.

How can I check the status of my parcel with Chronopost?

To follow the transit of your shipment booked with Chronopost, you will need to insert the Chronopost tracking number on the tool provided on their webpage. Their tracking tool works with either the parcel tracking number or with the pick-up and delivery notification numbers.

What are Chronopost delivery days and times?

In general, Chronopost delivers parcels and envelopes from Monday to Friday from 8am to 10om. The only exception is the timed delivery service, such as Chrono 13, which guarantees the delivery will be performed until 1 pm.

Chronopost also offers possibility oh having a parcel delivered on the weekends, as we will explain more below.

Does Chronopost offer Saturday deliveries?

Yes, Chronopost offers Saturday deliveries when booking the service through their website or in person on physical shops. The Saturday service may not be available for all of Chronopost's shipping services and it may also depend on availability at specific locations. The best service alternatives to get a parcel delivery on Saturday are the timed courier services such as the Chrono 13 for deliveries before 1pm or the Chrono 10 for deliveries before 10am.

If you need your parcel to be shipped urgently, you can also check our Priority Express Service instead.

Does Chronopost offer cargo or freight transport services?

Currently, Chronopost does not offer cargo or freight transport services, as the maximum parcel weight allowed is 30kg.

If you need to arrange a freight transport service, you can get an immediate quote on our pricing tool.

Are there any Chronopost storage facilities?

Currently, Chronopost does not offer storage facilities. If you need storage for your items, we can organise it for you; all you need to do is contact us and send your requirements. The storage service will be arranged in one of the warehouses provided by our vetted logistics partners.

When booking a delivery service through our platform, you will not need to worry about going to a Chronopost local depot to drop off or pick up a parcel, as we offer door-to-door shipping services for the convenience of our users. Avoid the lines at the post office by shipping with Eurosender!

Does Chronopost offer shipping insurance?

Most of Chronopost shipping services do not include insurance by default, but Chronopost offers shipping insurance through their additional service called "Ad Valorem insurance". This extra insurance coverage is optional. Shippers can insure their goods for up to €5,000 per parcel, but a receipt for proof of value is required.

When booking a delivery through Eurosender platform, every shipment is automatically insured, and you can purchase extra insurance packages for additional protection of your goods.

Can I send a package to the UK with Chronopost, even after Brexit?

Although Brexit has had a huge impact on logistics and shipping, it is still possible to ship with Chronopost to the UK after Brexit. As part of the DPD group, Chronopost has prepared itself to handle packages to and from the UK. Customers who want to ship packages to the UK with Chronopost during this time after Brexit now have to provide customs documents and may have to pay extra VAT or customs charges. If you need more information about this topic you can check our handy Brexit shipping guide.

Find out more about some of the best logistics companies

Disclaimer: The information above is the result of online research conducted in May 2023. For more information about the Chronopost tracking number, Chronopost international shipping services and prices, Chronopost delivery days and times or Chronopost pickup points, we strongly recommend checking the courier company’s official website.