Asendia international postal and shipping services
Before you send your item, use our pricing tool to get an estimate of the shipping price with multiple other couriers.
Before you send your item, use our pricing tool to get an estimate of the shipping price with multiple other couriers.
OUR BENEFITS
Why choose Eurosender?
Vetted couriers
Wide network of global logistics providers
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Instant quotes for parcels and pallets
Real-time assistance
Dedicated logistics experts to help you
Safe transport
Shipping insurance included in the price
The Eurosender dashboard will let you manage everything in one place
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HOW YOU CAN SHIP
Our shipping services
How long does Asendia take to ship internationally?
Asendia offers international shipping times of 3-15 business days, depending on the selected service and route distance.
Asendia shipping times with e-PAQ Plus
Asendia e-PAQ Plus is an economy postal service for e-commerce businesses shipping small items in bulk. Parcels shipped internationally with Asendia e-PAQ Plus are usually handled by the local postal services in the collection and delivery countries. You can check Asendia delivery times and other information about international shipping in the table below.
| Service | Parcel size | Delivery time | Features and options |
|---|---|---|---|
| e-PAQ Standard | Up to 2 kg | Depends on the route and options selected, 6-15 working days | Special format for parcels up to 3 cm in height, reducing costs to 27 destinations |
| e-PAQ Plus | Up to 2 kg | Depends on the route and options selected, 6-15 working days | Post office or personal delivery option |
| e-PAQ Select | Up to 30 kg for most destinations | Regional: 2-5 working days Global: 4-9 working days | On request: Pick-up/drop-off points, proof of delivery, cash on delivery |
| e-PAQ Elite | Up to 30 kg | Local: 1 working day Regional: 2-3 working days Global: 3-5 working days | Timed delivery available on request |
How do international parcel returns work with Asendia?
1. You forward your customer the returns label, which they stick to their parcel to be collected or dropped off at any national post office.
2. Returns from different countries are sent to a returns centre that will process the items before forwarding on to you.
3. You and your customers can track the parcel return on Asendia’s website.
With Asendia international returns, there are two choices: a Prepaid solution to enable free returns or a Partly-paid option for cheaper postage rates. Read more about parcel returns.
NEED MORE INFORMATION?
FAQ on Asendia international shipping services
Does Asendia deliver parcels on weekends?
Asendia parcel deliveries are generally made from Monday to Friday and not on weekends, although this may differ depending on the postal service in the delivery country.
How does Asendia international shipping work?
Asendia postal services operate in 17 countries in four continents, delivering parcels and documents throughout the world. They use two companies to deliver your parcel – one in the collection country and one in the delivery country.
What carriers does Asendia use for parcel deliveries?
The primary focus of Asendia is processing business shipments and managing customs clearance before delegating the last-mile delivery to other carriers.
What kind of mail does Asendia deliver for businesses?
Asendia ships bulk mail internationally for e-commerce businesses, for example, poster and leaflet deliveries, catalogues, postcards, invoices, magazines and publications.
Does Hermes use Asendia postal services in the UK?
Yes, in some cases, Hermes (now operating in the UK as Evri) collects parcels and hands them over to Asendia to be forwarded to the delivery address. Parcels can be dropped off in any of the 4,500 Hermes ParcelShops across the UK.
Is there a minimum order for using Asendia postal services?
Asendia specialises in handling bulk mail and parcel deliveries. Business customers usually ship thousands of mail pieces internationally with Asendia in a single order, or at least 200 packages per month.
Does Asendia deliver large parcels?
Asendia imposes a maximum parcel weight of 30 kg and dimension limits of less than 900 mm (length + width + height) in most cases.
What countries does Asendia ship to?
Asendia delivers mail and parcels to over 220 countries worldwide, except for embargoed territories. For a list of Asendia international shipping and delivery times to each country or to get a quote, you will need to contact Asendia directly.
Why is my Asendia international parcel tracking not updated?
If the Asendia parcel tracking status is not updated for more than a couple of days or if it has passed its expected delivery date, you should contact Asendia postal services for further information.
How can I contact Asendia postal services?
There are a number of ways you can contact Asendia postal services, depending on your type of enquiry: