Eurosender shipping insurance – Insured international shipping
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Insured worldwide shipping
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International shipping insurance | Options per service
ADDITIONAL INSURANCE
Additional international shipping insurance options
We offer you some of the lowest rates for additional international shipping insurance on packages, large parcels or freight. You can purchase extra shipping insurance on goods sent overseas or domestically during the booking process, directly on our platform. ERGO provides additional insurance, and you can select from the following options:
€1,000 coverage
€12.99 per parcel or freight shipment
€2,000 coverage
€17.99 per parcel or freight shipment
€5,000 coverage
€24.99 per freight shipment
More than €5,000
Available on request
Things to check for valid insured worldwide shipping
To receive compensation for the insured package delivery, make sure you are ticking all the boxes:
- Determine the value of the items you are shipping. Receipts usually serve as proof of value for the validation of shipping insurance on international or domestic routes.
- Take photos of the items to serve as additional proof of the condition before shipping.
- The shipment complies with the packing requirements.
- The shipment does not contain any items considered prohibited or restricted for shipping.
Book international shipping with insurance coverage
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FAQ on shipping insurance with Eurosender
Can I insure my international parcel delivery with Eurosender?
Are all international shipments insured?
How much does international shipping insurance for packages cost?
I am shipping multiple packages within one order. Does the international shipping insurance apply individually for each package?
Can I select separate shipping insurance for different parcels within my order?
Does the basic insurance for international and domestic shipments cover suitcases?
Can I add shipping insurance after finalising my order?
Can I increase the insurance coverage for more than €5,000?
Is additional shipping insurance worth getting?
Can I select additional shipping insurance for high-value items?
Does shipping insurance apply for personal items?
Are insurance options different for businesses and individuals?
What international freight shipping insurance apply to pallet shipments?
In which situations do I get compensation for the insured package delivery?
How do I raise a claim for the damaged content on my insured package delivery?
- Inspect your shipment thoroughly in the presence of the delivery driver.
- Do not sign for the shipment if you believe it is damaged or partly missing. Claims that the driver left too quickly will not be accepted.
- File a damage report signed by yourself (the receiver) and the delivery driver.
- Report the event to claims@eurosender.com within 48 hours of receiving your shipment, including your damage report and any photos or supporting documentation.
- You will receive additional documentation to complete, via email.
- The receipt of the purchased goods may be requested as proof of value.
- Send the requested documentation via email as soon as possible. Eurosender will then submit the claim to the logistics service provider in charge of delivery. Throughout the process, we will act on your behalf and keep you informed via email as updates come to hand.
- Upon receiving the claim, the logistics service provider must conclude their assessment and provide a decision within 60 days.