Will the courier deliver to my neighbour?

The general rule is that you can have the neighbour’s address as your preferred delivery location.

Some courier companies have the option that you can put another address as an alternative address. If the courier company already provides this alternative field, you can put the neighbour’s address there.

Sometimes, the courier may also leave the package at the neighbour’s house without getting permission.

Read more about:

Can couriers leave parcels with neighbours?

Yes, the couriers can leave the parcels with the neighbours. However, DPD, UPS, Royal Mail, DHL and other courier companies may have different rules when delivering parcels to neighbours, and you should check with the selected company in particular.

In order to make this delivery, the courier company has to be informed. Upon booking, insert the address of the neighbours as the delivery address. Sometimes, you can modify the address even after the booking. You can read more about changing delivery addresses here.

Read below about the policies of different courier companies.

Will DPD deliver my parcel to a neighbour?

DPD courier drives might deliver your parcel to the neighbour’s place if you are not at home to receive it, even if you did not request this upfront. If your neighbours are also not at home at the moment of delivery, the driver will take the parcel to the nearest parcel shop. You can then collect the package from the parcel shop.

Will UPS deliver my package to the neighbour’s place?

Normally, UPS will not deliver your packages to the neighbour’s place if you do not leave the neighbour’s address as the delivery location. UPS will hold onto the parcel until you are able to collect it.

Can Royal Mail deliver to neighbour’s place?

Royal Mail can deliver the parcel to your neighbour or leave it at your desired safe place. The company will notify the receiver where they left the shipment.

Will DHL deliver my package to my neighbour’s house?

DHL can deliver your packages to the neighbour’s place if you have indicated it upon booking.

Can I state a safe place instead of delivery to a neighbour’s location?

With some courier companies, you can do this. If you will not be at home and would instead not leave your parcel with the neighbours, some courier companies allow you to write down a safe place around your house.

Will Eurosender organise delivery to neighbours?

Yes, you can leave the neighbour’s address as the preferred delivery address even when shipping through the Eurosender platform.

The delivery will be effective if the shipment is handed over to anyone located at the delivery address a digital or manual signature is required. This includes neighbours and people present at the indicated premises.

Check the prices now and ship your items with a trusted courier company!

Check prices

Why do couriers deliver the parcels to the neighbours?

Sometimes when there is no one present at the address of the delivery, the courier might leave the package with another person present at the nearby address at the time of delivery and willing to accept the package.

How can you know if the parcel was successfully delivered to the neighbour?

In most cases, the courier service provider will inform you about the successful delivery. This includes the information about the delivery time and who signed for your parcel.

What if the courier leaves the parcel with neighbours without no permission?

Even though it is not a scenario one would hope for, the courier may leave the parcel with the neighbours even if you did not request it. Find out why this happens in our blog dedicated to parcels left at neighbours without permission.

Still have questions?

Check our delivery guides for more information.