January is the month of setting new promises, thinking about the year to come and imagining changes. This translates into setting New Year’s resolutions, personal ones and for the business. Even though we are quite late with this article, at Eurosender, we never wait for the New Year to lay down the goals for the year to come. We have a pretty good idea of where we are heading and what it might take to get there.
Everything that happens in our company teaches us about how we want things to be done in the future. We constantly find new opportunities and fields to explore.
What are the resolutions that can help us reach successful heights in 2017?
Iterate the things that worked out well for us while testing new paths of growth
The past year has taught us how to become more efficient in the work we do. We have grown our team and encountered together situations that are deemed to repeat. We’ve optimized our processes, we know better what works the best and what doesn’t, and this helped us have a clear picture of the things that are worth investing in and focusing on.
Past experiences are valuable because they have helped us get a firm handle on our future objectives.
Invest more in our employees’ development
We know that all those great things that we have achieved in the past year are done by a team of people. Our intention this year is to invest more in our employees’ formation. We believe that by helping them to improve personally, the positive effects will be immediately seen in the achievement of our business goals. We want them to become the best at what they are doing.
Take new directions and explore the potential of growth
There is a lot of room for improvements and areas to explore in the logistics field. We have on the table a few new ideas that will certainly help us reach successful heights.
Last year we have done a lot in optimizing our services and bringing the prices down for package deliveries and freight transports. This year, we want to move further and expand our services to other countries, non-EU members.
We will also focus on exploring other possibilities of development in a new direction. This is closely linked with the opportunity of opening the route to the USA through a collaboration with one of the logistics giants.
At the same time, we will put effort into offering smart means of transportation for last mile deliveries. We will try the new form of deliveries in one European capital and based on the market reaction, we will decide whether we go on and implement it in many other countries or not.
Giving something back to those in need
These past months we were surprised by the number of people who contacted us to ask for help in delivering packages to another European country to help poor people. We appreciated the fact that they approached us and we always tried to give a helping hand. For this year, we plan on doing it in a more proactive way: we want to connect people who want to ship packages with goods with the ones who need them the most, in any corner of Europe.
Revamp the website
We want to give our website a new look. We want to give an even more friendly appearance and make it easier for our customers to book the service.
They will have easier access to all the services that we provide: package shipping, freight transport, and relocation services.
Have any questions to answer? You’ll find everything on our website. And if you will still don’t have the right answer, our agents on the live chat will promptly give you the answers.
Giving the company a more human touch
We want to continue supporting and organizing student events and meet-ups. Since the very beginning, we tried to set apart as we didn’t want to be yet another company that provides access to courier services. We want to be different and we always try to connect with like-minded people. We focus on students because we believe in their potential and we want the brightest ones to be part of our team. They are probably the most grounded in today’s reality, using all the technologies available out there, so they are a big resource of fresh and good ideas.
Grow the team even bigger to fill in positions in all our company’s departments
We want to become the number one hub for shipping services in Europe. And we strongly believe that our business has the ability to take us there. As our company develops, our team grows. To support the growth, we want to keep hiring international people at a fast-paced, as we did in the past year.
These are, in general lines, our resolutions. We are not quite fond of the term “resolutions” as we find it too vague and difficult to quantify. So we prefer to transform the resolution into business goals, perfectly measurable, easily trackable, therefore easier to follow through.
Let’s see what 2017 has to bring!