As the Christmas holidays are approaching and 2016 draws to a close, we want to share our year story with our customers, employees, friends and everyone who played a role in making this a great year, filled with positive changes and new opportunities.

If you are wondering what we have been up to this entire year, here are some of the happenings in our company and the main events that we have attended and been invited to.

We started the year in force and we’ve put all our efforts into many areas.

Improvements on our platform and expansion of our services

After we made sure that we are optimized for package shipping, we focused our attention on offering the best solutions and offers for freight transport. Therefore, in February, we enabled the feature of ordering pallet shipping and receiving a tailored offer for freight shipment.

Later in the year, we started to offer solutions for international removals. We help people relocate easily: we guide them and organize the shipping of their belongings.

Official launch of our services in 3 different countries

We have officially launched our services in Croatia, Greece and Poland. On these occasions, we held press conferences in the capital cities and we invited other business partners and journalists from the main media outlets. Our services were well received as we filled in the gaps left on these markets by big courier companies.

Fast team expansion

During winter months, we received a large volume of orders. So we mobilized a big part of our team to meet these high demands. In order to promptly answer to all of our customers’ requests, in January we added many more members to our Customer Support team. Now, we are able to cover more than 15 European languages and give people guidance in their own language.

We’ve continued on growing and the immediate result of it was the expansion of our team in key areas such as management, marketing, IT and customer support. We have built an international team as our people come from different countries in the world. You can watch some of them in our dedicated video.

Eurosender was a media star

Many media outlets from different countries in Europe published articles featuring our company. And not only. We’ve been on TV news, TV programs, newspapers and mentioned in online articles, among which Washington Post and The Independent. You can simply search on the internet, there are lots of them.

International conferences

We have attended some of the most prominent conferences in the start-up environment: Podim, Noah Conference in Berlin, Libon Investment Summit.

We had the chance to talk about our business model and listen to what founders and CEOs of some of the most successful start-ups in Europe had to say.

We believe in the power of connecting with likeminded people and these events have always proved fruitful. We’ve gathered ideas about good practices, we learnt from the best and always try to apply some of them in our company’s strategies.

We came up with plenty of contests for our customers and students

We’ve run many quizzes among students and competitions on our Instagram account. We enjoyed engaging with our customers in all these different ways. We gave away prizes like a trip to London, vouchers, plane tickets, backpacks and surprise packages. We gathered a lot of positive feedback and ideas for future contests.

We completed a program in RocketSpace

We started our journey in RocketSpace, the technology centre in San Francisco where Uber and Spotify are alumni.

For a few months, Eurosender has been working with corporate partners to develop a collaborative pilot project that focuses on bringing new solutions in the logistics market. This open the door for our company to seal partnerships with renowned corporations in the logistics and automotive industry such as Lufthansa Cargo, Kaleido and MAN.

Eurosender Ambassador Program and Internship Program were launched

We thought about all those young people who are eager to learn and add working experience to their theoretical knowledge. So, we started 2 different programs:

The Ambassador program – designed for active and self-driven students, who want to have free hands and put into practice their ideas in the marketing field and apply it to Eurosender. They have the best understanding of the local markets and can amplify our company’s message. For the most outstanding student, at the end of the program, we will organize a trip to an unknown destination.

Internship program – for those students who need to fulfil an internship in order to complete their studies and for those who just want to experience and get insights in a fast-growing company, we have started our internship program. We welcome students from different fields and nationalities to add extra value to our company. The first batch of students has successfully completed their internship this December.

We put a lot of energy into video making and content creation

A very talented filmmaker joined us, so we have created plenty of different videos: tutorials to educate customers about how the courier services work, we filmed the series “Troublemaker” ,“Cities of Eurosender” in which we showcase the beauty that lies in every European capital, we created videos at the different student events that we sponsored and many, many others.

We have already released some of them, but more will be published soon on our website and social media channels. There is a lot of work involved in their creation and we hope that you will enjoy every single one of them. Our YouTube channel is now filled with videos.

Moreover, back in April we started blogging because we needed a place where we could give our customers advice about packing & shipping solutions. Ever since, we’ve done it on a constant basis. There are just so many news about the company, logistics field, start-up environment, travel destinations – topics that we want to cover.

We’ve sponsored many student events

Since the very beginning of Eurosender we have partnered with many student organizations. This year we sponsored some of their main events: ESN Ibiza trip in April, International Erasmus Games in May in Italy and ESN Sea Battle, a cruise between Stockholm, in Sweden and Tallinn, Estonia. Over 7.000 students participated in these events.

In addition to these, we attended many of the conferences and fairs that they organized in some European countries.

We gave our support to people who help others

We were positively surprised by the number of people who contacted us to give them a helping hand with shipping packages to poor people or refugees camps in Greece. We didn’t think twice and we always said yes! We covered the costs completely or partially. We were happy to play a small role in a story that brings happiness to people in need. We are committed to doing it also in the future.

To wrap everything up, there was a lot of energy scattered among key areas of our company and we’ve been working a lot over the year.

You want to be a part of a fast-growing international company? Then check out our available job positions on our webpage.

There are many plans on the table for the upcoming one, but we will treat all these in a separate article. In any case, we need some New Year resolutions, right? Stay tuned, we will tell you what is the news for the future.