Package delivered to a safe place

A possible delivery option for your shipment is the safe place delivery, in which the courier will leave the parcel in a designated safe location close to the delivery address. Read more on what “delivered to a safe location” means in parcel shipping and what can be safe places for deliveries.

Jump to:

• What is a safe place for delivery?
• How does a safe place for delivery work?
• Safe delivery option with couriers
• Safe delivery with Eurosender

Your parcel was delivered to a safe place: What does it mean?

A safe place for delivery is a location where the courier can leave the parcel.

If your package was delivered to a safe place by the courier, it means the parcel reached its destination and was left at the designated safe location.

Who defines what is a safe place for the delivery?

The client, when placing the order, can decide to define a place considered safe where the courier can leave the package if they can’t reach the recipient.

How does a safe location delivery option work?

When booking your shipping service, you may be able to select the option safe place or safe location for the delivery. This delivery option allows the client to designate a safe and secure place where the courier can leave the parcel in case the recipient is not at home. This option is really handy to avoid failed delivery attempts in case you cannot be at the delivery address on the estimated delivery date.

To make sure everything works properly, you need to ensure the location is really safe and provide all the details about it during the booking process.

Do all couriers offer a safe place delivery option?

Some couriers may offer you the option of designating a safe place for your parcel delivery, but this is not a service provided by every shipping provider. Depending on the service and the location, the safe location delivery option may not be available.

• Some DHL services include the option of “safe place around the home” for your parcel delivery. When you select this option, the courier will leave the parcel at the agreed place.
• DPD safe place is the courier’s delivery option to select a safe location. It is available for many services, and the designated place can be selected via the app or myDPD.
• Evri gives the clients the chance to divert the parcel. Depending on the service and the availability, the parcel can be delivered to a neighbour or a designated safe place.
• Royal Mail offers the option of safe location delivery, selecting the option Safeplace upon booking.

Other local and international courier companies may also offer the safe place delivery option.

Examples of safe places and locations for a parcel delivery

When selecting a safe place for your parcel delivery, it is important to identify a secure location. The designated place should be out of sight (to prevent theft), waterproof (to protect the parcel from weather conditions) and easy to find for the courier.

The most common places designated as safe locations for delivery are:

• Porch. The front porch can be a good location for your delivery, preferably if you have a pot or a chair behind which the courier can leave the parcel.
• Shed or greenhouse. If you have a shed or a greenhouse easily accessible for the courier, you can use them as a safe place where the parcel can be left.
• Closed Box. Using a box can be a good idea, especially if it’s closed with a safety code or pin. In this case, don’t forget to provide the code to the courier.
• Garage. Similarly to the porch or the shed, a garage can be a great option of a place to designate a safe location for your parcel delivery.
• Neighbour. The most common safe location for a parcel delivery is the neighbour. You can consider agreeing with your neighbour that the courier will deliver the parcel to them.

You may also be interested in:

• Not at home to receive a package
• Parcel left with neighbour without permission
• Safe way to send a parcel

Safe parcel delivery with Eurosender

Safe location deliveries are perfect to avoid waiting all day for the courier at home, but it is not the only option for guaranteeing you will have a safe delivery.

With our door-to-door solutions, you can book a delivery to anywhere you want, including your office, a friend’s house or a hotel. This way, you make sure that the parcel will be received by someone you trust.

If you need to book a safe parcel delivery service, select the pick-up and delivery locations in the tool below for an instant quote.

Still have questions?

Check our delivery guides for more information.